Terms and Conditions
RESERVATIONS: Please visit www.changingpacetravel.com, call Changing Pace Travel (CPT) at (678)744-9714 or contact us via email at firstname.lastname@example.org.
IDENTIFICATION: Travelers are required to make reservations in the full name that is listed on his/her government issued document they will use for travel (Driver’s License/Passport).
TRIP PLANNING DEPOSIT: CPT requires a deposit to start the planning process. The deposit is non-refundable, but 100% is applied toward the final cost of your travel experience. The deposit must be paid prior to beginning any research, booking or consulting services. In the event that you do not book with us, your deposit will be retained as services rendered. (Details and fees will be specified on the Vacation Request Form provided by CPT).
TRAVEL PRICE QUOTES: Travel price quotes are not guaranteed until reservations are confirmed with full passenger names and deposit payment. All prices are subject to change without notice and are subject to availability. Unless otherwise noted travel price quotes typically do not include airfare, gratuities, meals, telephone calls, resort fees, incidental items, airport transfers, or travel insurance.
PAYMENT METHOD: Our merchant account is with PayPal. This will allow our clients to make payments through PayPal with major credit cards or debit cards (Any/All payments made via PayPal will have a 3% Processing Fee added onto your final balance). We also accept payments of certified checks or money order by mail. Certified checks and money orders must be made payable to: Changing Pace Travel, LLC, PO Box 1312, Snellville, GA 30078 (please enter the name of the trip in the memo line or enter your invoice # if you have one). NO PERSONAL CHECKS ACCEPTED they will be returned. Credit card payments will require a Credit Card Authorization Form that will be provided by CPT. Final payments are typically due 45 – 60 days before your departure date.
PAYMENT SCHEDULE: CPT uses a Payment Schedule (“Layaway Plan”) to help facilitate the payments and expense of your travel experience. The CPT “Layaway” payment schedule(s) noted for each experience must be strictly followed in order to guarantee the package rates in effect when your deposit is made. Failure to follow the established payment schedule may result in changes or increases to your package rate. Payment of deposit confirms your acceptance of this policy. All rates are effective on the day deposits are made and subject to change until a deposit is received. You do not have to wait for the deposit due date. We advise you to get your deposit in early to secure your trip. All reservations can be paid in full at time of booking as long as the event/travel experience is not sold out.
Payment schedules are set forth by the individual suppliers and due on the dates specified. Failure to pay on time can result in automatic cancellation by the supplier, and can lead to the forfeiture of prior payments.
LATE PAYMENTS: Late payments will result in late fee charges (see the actual trip page or the registration contract for penalty amount). Two consecutive payments will result in automatic cancellation and forfeiture of your reservation. A reinstatement fee will be required in order to activate your account.
TRAVEL DOCUMENTS: Upon full payment of your travel experience, travel documents and travel instructions will be sent via email and/or mail 30 days or earlier prior to travel. Additional cost may be required for mailed documents and will be disclosed to you.
CANCELLATION, REVISION and REFUNDS: Once reservations have been made, cancellations will only be accepted in writing. Email your cancellation request to email@example.com with your invoice number (if provided), full name, and date of travel.
Cancellation, revision and refund policies vary by supplier. Supplier cancellation fees can be up to 100% of the trip cost. No-shows are nonrefundable.
All payments to CPT are non-refundable and non-transferable; unless otherwise specified. CPT has contractual agreements with hotels and vendors that do not allow us to obtain any refunds. This allows us to keep our package prices low and allow you to make monthly payments on your travel experience.
When specified, refund restrictions and policies for unused travel or vacation components vary and are subject to applicable rules of each supplier. Insurance premiums, airfare and some supplier fees are nonrefundable. Please inquire about supplier refund policies at the time of booking.
Exceptions to our cancellation policy cannot be made for ANY reason, including weather, terrorism, civil unrest, Zika virus, health changes, personal emergencies or otherwise. There is no refund for arriving late or leaving a trip early.
CPT reserves the right to make any changes deemed necessary; including, but not limited to: CPT staffing assignments, advertised excursions, arranged transportation, advertised meals, etc. In the rare case of a CPT trip cancellation, CPT will offer a transfer to another CPT trip or a full refund of your payment to CPT. CPT is not responsible for any expenses or damages incurred as a result of trip cancellation including preparation costs, airline tickets, travel documents or other expenses. CPT reserves the right to cancel any trip prior to departure in the event that there are too few people booked, in which case you will be given a full refund of any and all payments made to CPT. You will not be entitled to claim any additional amounts or seek any compensation for any injury, loss, expenses or damages (either direct or consequential) or for any loss of time or inconvenience which may result from such cancellation (including but not limited to visa, passport and vaccination charges, or departure, gear purchases, airport and airline taxes).
CORONAVIRUS OR PANDEMIC RELATED CANCELLATIONS:
Please note that trips will remain 100% “on” in the event the destination country is rated a CDC Level 1 or Level 2. If the threat to travel to your trip destination moves to a CDC Level 3 due to the coronavirus (or pandemic), we will present options at that time to address the situation.
TRAVEL INSURANCE: Unfortunately, there are always situations and factors that may arise to cause you to cancel your travel experience. Changing Pace Travel (CPT) always recommends that you purchase Travel Insurance (even if it’s not through us) to safeguard your trip and secure your investment. Travel Insurance helps provide coverage for Trip Cancellation, Interruption, Baggage Loss or Delay, Medical Expenses and more. Depending on the particular contract, there are usually fees and penalties involved with canceling. CPT will assess those fees/penalties according to the particular contract/travel experience that you are on when resolving your cancellation request. Please check on the registration form (provided by CPT) if you accept or decline Insurance. We cannot book you without your response.
CPT recommends that you purchase a “Cancel for Any Reason” add-on policy to protect yourself if you are worried about potential pandemic impacts. We advise you to consult your policy holder on specific coverage questions prior to purchasing. Please keep in mind that most policies require purchase of this specific policy within a window of 10-14 days after your deposit has been made.
Changing Pace Travel will not be held responsible for any delay, additional expense or inconvenience that may be caused directly or indirectly by events outside of our control (ie: late arrival/departure of flights, civil disturbance, fire, flood, cyclones, severe weather, acts of God, and acts of government, machinery or equipment failure, or cancellations for any reason.) No refunds will be given for “no shows” or days not used resulting from the above aforementioned.
Travel Documents and Immunizations
It is the responsibility of each traveler to obtain all required travel documents including Visas unless otherwise noted. Information regarding necessary documentation is provided as necessary on our website or you can contact us for more detailed information. It is your responsibility to purchase correct immunizations. Please contact your nearest travel clinic for the latest requirements.
CREDIT CARD TRANSACTIONS: If for any reason, any travel service provider is unable to provide the services for which you have contracted, your remedy lies against the provider, and not against Changing Pace Travel, and in the event that payment has been made to Changing Pace Travel by credit card, you agree that you will not seek to chargeback your payment to Changing Pace Travel. If the credit card is passed through to the travel services provider and you seek to chargeback your payment from the provider, you agree to be held liable and indemnify Changing Pace Travel against this chargeback from the provider, including without limitation any air debit memos charged to Changing Pace Travel. If Changing Pace Travel incurs any costs, including but not limited to attorneys’ fees to recover any payments charged back by your credit card company, you agree that you will be liable for these costs. If the credit card is declined, you guarantee that you will settle any amounts owing to Changing Pace Travel via money order or cash immediately.
RELEASE FROM LIABILITY: Changing Pace Travel, LLC, (CPT), Changing Pace Travel, Lynachica L. Barnes, Nasha L. Barnes, Stephen W. Pace Jr., hereafter referred to as “Travel Agency” and its affiliated entities and its employees, shareholders, officers, directors, successors, agents, and assigns, neither own nor operate any person or entity which is to, or does, provide goods or services for these travel experiences or tours. Because “Travel Agency” does not maintain any control over the personnel, equipment, or operations of these suppliers, “Travel Agency” assumes no responsibility for, and cannot be held liable for any personal injury, death, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be occasioned by reason of (1) any wrongful, negligent, willful, or unauthorized acts or omissions on the part of any of the tour suppliers, or other employees or agents, (2) any defect in or failure of any vehicle, equipment, instrument owned, operated or otherwise by any of these suppliers, or (3) any wrongful, willful, or negligent act or omissions on any part of any other party not under the supervision or control of the Operator.
“Travel Agency” will not be responsible for any accidents involving bodily injury or death, property damage, charges of libel, slander, arrest, detention or imprisonment incurred while traveling during an event sponsored and/or booked by “Travel Agency”. You agree to not hold “Travel Agency”, responsible for any errors or omissions relating to any event. “Travel Agency” strongly recommends the purchase of Travel Insurance during your travels. Please contact us via e-mail at: firstname.lastname@example.org or call us (678)744-9714 for more information on our Travel Insurance plans.
PHOTOGRAPHIC RELEASE: CPT may take photographs or video of its travel experiences and participants grant CPT permission to do so and for it to use same for promotional or commercial use without payment of any compensation to participant.
PRODUCTS AND SUPPLIERS: We sell a variety of travel related products from different suppliers and service providers (“Suppliers”). Each Supplier has its own terms and conditions that are applicable to your particular arrangements in addition to our general terms and conditions, and you should make sure you understand them.
We would like to keep our events/travel experiences peaceful and drama free, so come to have fun and enjoy.
***We reserve the right to amend this Policy at any time***
ITINERARY CHANGES: While every effort is made to keep all published itineraries, we reserve the right to make changes for your convenience. In some cases, weather, safety or situations out of our control can necessitate an alternation in the event itinerary. This does not constitute any reason for a refund. No refund for unused services will be considered. Changing Pace Travel, LLC reserves the right to correct printing and publishing errors or omissions at any time, unaffected portions will continue to remain valid.
Thank you for your business!